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  4. When Nothing Shows Up After Previewing Provider Profile

When Nothing Shows Up After Previewing Provider Profile

Last modified: May 26, 2021
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There is currently an issue where little to nothing shows up on a Provider profile after previewing the provider in certain ways.

Mostly empty provider profile after clicking Preview
Mostly empty provider profile after clicking Preview

When This Can Occur

It can occur when you click the Permalink in the editor for the Provider profile, though it happens less often when using this method.

This can occur when you click Preview on a provider in the back end’s provider list.

Clicking Preview on Provider in Back End Provider List
Clicking Preview on Provider in Back End Provider List

It can occur when you click Preview in the editor for the Provider profile.

Clicking Preview in editor for the Provider profile
Clicking Preview in editor for the Provider profile

How to Remedy This

We recommend using only the method where you click the Permalink, as detailed above, as the bug occurs less often when using that method.

If the issue does occur, you can remove &preview=true from the URL, then press Enter. This should result in the page displaying the full content of the Provider profile.

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